We offer standard and express shipping via UPS.
We offer freight shipping via Day & Ross.
Our prices include customs clearance charges when applicable.
We are unable to ship collect; all shipments are sent pre-paid and charged.
Order processing time
Please allow 1-2 business days for your order to be processed.
Express shipping does not accelerate the order processing time.
We do not process orders on Canadian statutory holidays.
How do I change or cancel my order?
Please get in touch with our Customer Service team at 1-888-8281122 from 9 AM-5 PM EST.
What do I do if the order I received is wrong/damaged?
If there is a problem with your order, please email us at firstname.lastname@example.org